Red Hat Partner Connect Knowledgebase
  • About our KBase template
  • KBase Articles
  • Service Level Agreement for Partner Product Certification
  • Administrative - Non Technical Issues
    • Partner can not access their connect company profile
    • Partner org admin has left and there is no access to company profile
    • Deleting a project from the Connect Portal
  • Container Image Issues
  • I don't see an option to delete an image. How can I delete an image in Partner Connect?
  • I cannot Publish or Unpublish my Image.
  • Container image not showing up in Red Hat Container Catalog.
  • Operator image not visible in Operators section of the Container Catalog
  • Tooling related issues
    • Changing the distribution method of a project after an image has been uploaded
  • OpenShift certification issues (image scan)
    • Image scan fails the "has_licenses" test
    • Image scan fails the "rpm_list_successful" test
  • Operator Metadata Issues
    • Operator-Catalog-Initialization-Failed
    • Operator-Metadata-Preparation Failed
    • Operator-Metadata-Linting Failed
    • Operator-Packagename-Uniqueness Failed
    • Operator-OLM-Deployment Failed
    • Operator-Scorecard-Tests Failed
    • Operator-Image-Source Failed
Powered by GitBook
On this page

Was this helpful?

About our KBase template

NextService Level Agreement for Partner Product Certification

Last updated 5 years ago

Was this helpful?

The Partner Connect Knowledgebase uses a format which integrates principles and core concepts from the . Each KBase article should include all or most of the following:

  1. Issue (a.k.a. the problem) —the situation in the user's words. What is the customer trying to do or what is not working?

  2. Environment—what function, process, products, platforms, geography, categories, or topics does the customer have an issue with? How is it configured?

  3. Resolution (a.k.a. the solution)—the answer to the question or the steps required to resolve the issue.

  4. Cause—the underlying source of the issue. (optional)

Knowledge-Centered Service
Consortium for Service Innovation