# Documentation & support

### Frequently Asked Questions

#### Where do I find documentation for Red Hat OpenStack Certification?

View [policy guides, workflow guides, and other documentation for Red Hat OpenStack Certification.](https://access.redhat.com/documentation/en-us/red_hat_openstack_certification/1.0/)

#### How do I submit a technical problem with my certification?

[Submit a new support case](https://access.redhat.com/support/cases/#/case/new)

#### How do I escalate an unresolved or mission-critical support case?

View the [Priority Customer Routing FAQ](https://access.redhat.com/articles/546553) or [submit a request to escalate an existing support case](https://access.redhat.com/support/cases/#/partnerEscalationRequest).
